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Business terms; indemnity pre-existed

They are business terms, and the sweeping indemnity was already there.

“Meta's new commercial terms say that if its AI makes a mistake, it will legally be the customer's fault.”

CIO (Evan Schuman), 19 October 2026; trending on Hacker News and r/artificial, 23 October 2026

8 receipts3 support1 refute4 context

Issue 5424 October 20263 min
A robot hands a shopkeeper a mop and a long scroll after a paint spill.
AI illustration

CIO quotes the proposed terms saying AI features may make mistakes and the customer is solely responsible for all risks. It applies to business use, and a general customer indemnity already existed.

2Sentences in Meta's preview terms that admit AI errors and assign all risk to the customer
0Meta-side AI protections found in the preview text we read
1Other vendor's terms compared

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Receipts

  1. Supports cio.com: AI features may make mistakes and may not always produce accurate, complete, or suitable results
  2. Supports cio.com: are solely responsible for and assume any and all risks associated with such AI features and any resulting content.
  3. Context cio.com: the company will shift the liability for any mistakes made by its AI models to its enterprise customers
  4. Context web.archive.org: you agree to indemnify and hold us harmless from and against any damages, losses, and expenses of any kind
  5. Supports cio.com: turns accountability upside down. Meta builds the AI features, admits they ‘may make mistakes’ and then assigns
  6. Context cio.com: The data ownership issue sets Meta apart from other AI vendors
  7. Refutes anthropic.com: Anthropic will defend Customer and its personnel, successors, and assigns from and against any Customer Claim
  8. Context anthropic.com: factual assertions in Outputs should not be relied upon without independently checking their accuracy

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Checked by the BS Killer desk · ruled 24 Oct 2026 · How we check →

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